Featured Resources
In 2025, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
Federal Tax Credits for Energy Efficient Home Improvement Projects
Understanding the implications of the Inflation Reduction Act and its impact on pricing jobs for installing heat pumps or heat pump water heaters can be daunting. However, a new resource from ENERGY STAR aims to simplify this process, specifically tailored for selling and installing Air Source Heat Pumps, Heat Pump Water Heaters, and Electric Panel Upgrades. It’s crucial for both contractors and property owners to grasp these credits, as they can cover up to 30% of project costs.
ENERGY STAR Certified Air Source Heat Pump Contractor Guide and Sell Sheet
Two prevalent misconceptions revolve around the effectiveness of heat pumps in colder climates and their serviceability. To address these misgivings and better equip professionals for customer discussions, MSCA contractors and ENERGY STAR have developed a concise reference guide. This resource not only tackles these challenges head-on but also aids in preparing individuals for productive conversations with clients who hold these perceptions.
Webinar: Learn How Heat Pumps Can Help Grow Your Business
MSCA Board member Drew Harrison hosts a panel of industry experts who share how heat pumps can help grow your business and improve profits. MSCA and the UA have been working with Pacific Northwest National Laboratory (in support of the US Department of Energy) to boost heat pump and heat pump water heater training and recruitment as massive federal incentives become available.
ENERGY STAR Certified Heat Pump Water Heater Contractor Guide and Sell Sheet
Two prevalent misconceptions revolve around the effectiveness of heat pumps in colder climates and their serviceability. To address these misgivings and better equip professionals for customer discussions, MSCA contractors and ENERGY STAR have developed a concise reference guide. This resource not only tackles these challenges head-on but also aids in preparing individuals for productive conversations with clients who hold these perceptions.
In 2022, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
Webinar: Are You Prepared for the Upcoming R-22 Phaseout?
This webinar discusses R-22, 410A and other refrigerant phaseouts, and covers practical ways to prepare your company and your customers. This webinar was led by experienced service contractor and instructor Woody Woodall of Customer Focused Solutions and hosted by BuildOps.
Clean Energy Heat Pump Performance Training Program
Together with the United Association (UA), MCAA is excited to bring you a new Clean Energy Heat Pump Performance Program. Heat pumps provide clean energy that can reduce or eliminate carbon dioxide from energy sources, thus operating more efficiently. Numerous state and federal financial incentives make heat pumps beneficial to both building owners and contractors. Signatory contractors and UA members are uniquely qualified to get trained and perform the work to reduce the carbon footprint for any state or city. Email Raffi Elchemmas (raffi@mcaa.org) or Robert Vilches (rvilches@uanet.org) to sign up.
Latest Resources
In 2025, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
Collective Bargaining Guide and Legal Analysis
This guide provides practical information to help mechanical contractors prepare properly for bargaining, understand what to expect, avoid common pitfalls, and achieve better results. That includes being familiar with both the policy/legal context and the real, pragmatic steps of bargaining, which are presented in plain English.
MEP25 Session: Don’t Forget the End Users: Internal Training and Development for Non-Tech People
This breakout session from MEP25 focused on the importance of investing in training to help employees feel empowered and comfortable with new technology. Jennifer Clark, project integration manager at General Sheet Metal, emphasized that even small amounts of training can build confidence, encourage questions, and foster engagement with emerging tools. Clark noted that creating supportive
Explore exclusive ways to connect with contractors, leaders, and decision-makers throughout the year. This prospectus gives you everything you need for planning the year ahead for MCAA exhibits, brand visibility, and supporting the future of our industry.
Preparing For & Properly Handling OSHA Inspections for Supervisors – English
An OSHA inspection can be a routine day if you are prepared. This video prepares supervisors to manage an OSHA inspection, from the opening conference to the inspection, to the closing conference, and post conference; and what to do if you receive a citation. This video is also available in Spanish.
Preparing For & Properly Handling OSHA Inspections for Supervisors – Spanish
An OSHA inspection can be a routine day if you are prepared. This video prepares supervisors to manage an OSHA inspection, from the opening conference to the inspection, to the closing conference, and post conference; and what to do if you receive a citation. This video is also available in English.
HGG Profiling Equipment, Inc. Training Resources
Check out ProCAM Lite: HGG’s Free DSTV Viewer
Charlotte Pipe & Foundry Training Resources
Get installation tips for cutting and joining ½ inch to 4 inch pipe and fittings. This guide is for ABS, PVC and CPVC plumbing systems.
Safety Resources
In 2025, MSCA conducted a comprehensive benchmark survey to obtain current data on key performance indicators (KPIs) in the HVACR and plumbing service industry. The results were very insightful and sure to be beneficial to all MSCA members. The full report is now available, results are presented in two formats, one is overall results and the second is broken down by company size which can provide specific insight relevant to your company.
Preparing For & Properly Handling OSHA Inspections for Supervisors – English
An OSHA inspection can be a routine day if you are prepared. This video prepares supervisors to manage an OSHA inspection, from the opening conference to the inspection, to the closing conference, and post conference; and what to do if you receive a citation. This video is also available in Spanish.
Preparing For & Properly Handling OSHA Inspections for Supervisors – Spanish
An OSHA inspection can be a routine day if you are prepared. This video prepares supervisors to manage an OSHA inspection, from the opening conference to the inspection, to the closing conference, and post conference; and what to do if you receive a citation. This video is also available in English.
Year after year, electrocutions remain one of the top four leading causes of death among the construction trades. This video highlights the ways in which workers can protect themselves. This video is also available in English.
Year after year, electrocutions remain one of the top four leading causes of death among the construction trades. This video highlights the ways in which workers can protect themselves. This video is also available in Spanish.
Health Hazards in Mechanical Construction Safety Training Video – English
Serious health hazards are sometimes less obvious, and the effects of these hazards can take time to develop. This video provides tips for protecting your physical, chemical, biological and ergonomic health so these hazards don’t lead to lifelong issues. This video is also available in Spanish.
Health Hazards in Mechanical Construction Safety Training Video – Spanish
Serious health hazards are sometimes less obvious, and the effects of these hazards can take time to develop. This video provides tips for protecting your physical, chemical, biological and ergonomic health so these hazards don’t lead to lifelong issues. This video is also available in English.
Lone Worker Safety Model Program
This model program helps contractors identify risks and hazards and ensure adequate systems are in place to protect those who work by themselves where assistance is not readily available when needed, or who do not have the benefit of interactions with others. It can be easily tailored to meet each company’s specific needs.
Upcoming Events
Field Leaders Conference – April 2026
April 7 – 9, 2026
Foremen and other supervisory-level field personnel have an opportunity to understand what their employers expect and what they should be doing as leaders.
MSCA Sales Basecamp, Spring 2026
April 12 – 14, 2026
Sales Basecamp is where it begins for your entry-level service sales personnel. This two-day program will prepare recent hires with relevant skills for time management and to confidently sell HVACR services.
MSCA Dispatcher Training Program, Spring 2026
April 12 – 14, 2026
This updated program will help new and experienced dispatchers understand their vital role in their companies and advance their careers by enhancing their ability to contribute to your company’s success.
April 13 – 14, 2026
This is an intensive two-day training program designed to give your service field supervisors (and your company) an edge in today’s challenging market. Please note this class includes one day of instruction at Milwaukee Tool’s Research and Development facility in Milwaukee. Attendees will get to see a tour of the facility, as well as attend
PIPM Class 35, April-July 2026, Tuesday Afternoons
April 28 – July 28, 2026
A new online program, intended to be a precursor to the MCAA’s Institute for Project Management, overseen by the same committee that manages the IPM and AIPM. A 12-week curriculum, taught as a series of 90-minute classes, covering topics fundamental to project management at an introductory level.
PIPM Class 34, April-July 2026, Tuesday Mornings
April 28 – July 28, 2026
A new online program, intended to be a precursor to the MCAA’s Institute for Project Management, overseen by the same committee that manages the IPM and AIPM. A 12-week curriculum, taught as a series of 90-minute classes, covering topics fundamental to project management at an introductory level.
2026 PCA Plumbing Service Conference
May 4 – 6, 2026
This two-day conference will cover all aspects of plumbing service, starting with the basics and covering customer service, profits and cash flow, incentives, labor, and lone worker safety. The format combines instruction with peer-to-peer interaction and discussion. This program starts the evening of Monday, May 4 with a General Session and Welcome Dinner, and concludes prior to lunch on Wednesday, May 6.
MSCA Service Managers Training Program, Spring 2026
May 17 – 21, 2026
Get the management and leadership skills you need to help your company succeed during this intensive four-day program.